Incoming Student IT Resources

Review Our Acceptable Use Policy

We expect all users of Northwood IT resources to be aware of and compliant with our Acceptable Use Policy.

Password help

If you need to change your password or are having trouble logging in, you can use the password reset system.

If you require further password assistance, you can fill a Password/Account Assistance service request to be reviewed by the IT Help Desk.

My.Northwood

How to use Blackboard

Visit My.Northwood

View Your Accepted Student Checklist (Active My.Northwood login required)

You can also access your checklist by logging into My.Northwood and clicking the "Prospective Students" tab near the top of the page.

Northwood Now

Northwood University utilizes Rave Alert emergency notification system to aid the Northwood community in monitoring notifications regarding campus changes and emergencies.

Messages appear as "NU Now" alerts, and will automatically be sent to Northwood email addresses. Constituents with Northwood credentials must login to register additional email addresses and/or mobile devices to receive text message alerts.

To sign up for the new system, visit our NU NOW! page and enter your Northwood credentials. You will automatically be signed up with your Northwood email, but must login to add your mobile number(s) and receive the notifications on your mobile device(s).

Helpful Videos

IT Help Desk

Visit the NU IT Help Desk

Location

If you are in the neighborhood, you can drop by the IT Help Desk in person. We are located in Room 201 of the Griswold Center on Northwood's campus.

Follow the IT Help Desk on Twitter

Northwood Apps

How to prepare your device for school

Security and Virus Protection

Connecting to Northwood's network requires up-to-date virus protection software. Learn how to keep your device protected while at Northwood.

Northwood Purchasing Discounts

Dell and Apple Products

Dell

Dell Computer Company has created a custom web store for Northwood University students, faculty, and staff to purchase personal computers for home use. The web store allows for online ordering at a discounted price.

Dell is the standard PC for all Northwood University owned computers. Northwood University IT recommends Dell computers for home usage. All Dell purchases through this Dell program are transactions between Dell and the individual ordering the computer. Northwood University plays no role in the purchase, warranty, or ongoing support of the computer or associated equipment.

Visit the Dell custom web store for Northwood University students

Apple

Apple has created a custom web store for Northwood University students, faculty and staff to purchase personal computers for home use. The web store allows for online ordering at a discounted price.

Apple purchases through this Apple program are transactions between Apple and the individual ordering the computer. Northwood University plays no role in the purchase, warranty, or ongoing support of the computer or associated equipment.

Visit the Apple custom web store for Northwood University students

Office 365

Northwood University offers Microsoft Office free of charge to current students via Office 365. See the above link for details.

How to set up your NU email on your phone

Set up NU email on Android

Set up NU email on iPhone

Find Northwood on social media

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On-Campus Information

Labs and meeting rooms

Students who do not own a computer may use on-campus computer labs. Northwood has several on-campus academic computer labs, with a capacity of over 335 workstations available for student use as shown below. Please be aware that due to lab restrictions, students should NOT save any information on lab machines as they will be erased nightly between 2-6AM. See the above link for details.

Library

PC checkout

The library offers laptop and notebook computers for students to check out for up to three days. Students will need to have their library cards ready and be prepared to fill out a brief form.

Printing options

All campus computer labs have a laser printer for student use. A system is in place to keep track of all personal student printing. Each print job costs 10 cents for black and white and 15 cents for color. Northwood provides you a $75 balance to use toward printing at the beginning of the year. Your remaining balance will show on the desktop when you log onto a computer in one of the campus labs.

We do not currently support wireless printers.

How do I register my devices to the Northwood network?

All devices that connect to the internet via Ethernet cable or WiFi must be registered to the Northwood network in order to surf the web, watch movies and play online video games. Please follow these instructions to register all of your devices.